• I finished my order but Paypal is not a payment option, why ?
• Do you accept other payment methods except credit card and Paypal?
• I want to pay via bank transfer or Wire Transfer (T/T). How do I place the order?
• I want to pay via Western Union Post. What is Cinatrade's account information?
• I am not from the USA and it costs me to pay in US dollars. Can I pay in my normal currency ?

I finished my order but Paypal is not a payment option, why ?
Paypal is only workable in some countries. If you can not pay by Paypal, please pay by bank transfer or western union.

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Do you accept other payment methods except credit card and Paypal?
Yes. We can accept payment via bank transfer and wire transfer (T/T), and by Western Union Post. If you have any more question please report in the FAQ, or contact Customer Service at sales@queenspack.com or call at 0086 159 2180 6677 (24hours) for more information.

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I want to pay via bank transfer or wire Transfer (T/T). How do I place the order?
To do so,.we will email you the payment instruction in details. Please refer to the instruction when you make the payment. It generally takes from 2 to 4 business days for the funds to be transfered to our bank. After we have received the payment in our account, we will start mass production immediately.

The payment instruction will like:

Beneficiary

Queens Cosmetic Packaging Co.,Ltd.(EXAMPLE)

Beneficiary address

No.401A, Building 7th, Zizhu Science-Based Industrial Park,555 Dong Chuan Road,ShangHai, (EXAMPLE)

Bank name

HSBC Hong Kong Des Voeux Road Central Branch(EXAMPLE)

Swift code

HSBCHKHHHKH (EXAMPLE)

Bank account

400-888888-888 (EXAMPLE)

Bank address

G/F China Insurance Group Building 141 Des Voeux Road, Central, Hong Kong (EXAMPLE)

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I want to pay via Western Union Post. What is Cinatrade's account information?
Please contact us for Cinatrade's WUP account details.

The information will like:

Beneficiary

Jack Chen(EXAMPLE)

First name

Jack (EXAMPLE)

Last name

Chen (EXAMPLE)

Country

CHINA (EXAMPLE)

Address

Room 111, sss Building, #8 RenMing Road, MinHang District, 200000 Shanghai (EXAMPLE)

Phone number

+86-21-34290571 (EXAMPLE)

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I am not from the USA and it costs me to pay in US dollars. Can I pay in my normal currency ?
Indeed, you are allowed to pay us in the currency of EURO except US dollars. If u need to pay us in your country currency, please use the XE.com Currency Rate Monitor to have an up-to-date conversion to US dollars.. For more information, you can aks us by sending an email at sales@queenspack.com.

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• How much does shipping cost?
• Does the shipping cost include local tax, import duties, and customs clearance cost?
• When will the goods be delivered?
• Which countries do you ship to?
• Do you ship to P.O. Box Addresses?

How much does shipping cost?
If you wish to find out the shipping cost for one or more products to your location, please add the item(s) to your Shopping Cart. A shipping charge will appear based on air-courier shipment to the world. The system will indicate the actual shipping cost once you checkout and before you commit to the purchase. We will inform you the cost after we check it up with our logistics partners based on the order you submit. Generally, shipping to the UK and other Western European countries is slightly more expensive than to the U.S.A. And shipping to Australia and New Zealand is slightly less expensive than to the U.S.A. For the sea and air shipping cost, our seller will infoirm you after you submit your purchasing request..

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Does the shipping cost include local tax, import duties, and customs clearance cost?
The shipping cost does not cover any local taxes, import duties, or customs clearance costs levied by your government. The buyer is responsible for these import-related costs. Please check with your local customs office for more information.

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When will the goods be delivered?
The lead time is 30days in normal, but it will be longer during the peak season. After we finish the goods, we will note you in advance for you to prepare the balance payment. Once receive the full payment, goods will be dispatched and a shipping Confirmation e-mail will be sent to you to advise the ETD. There are some rare instances where shipments will be held at Customs and this may prolong the delivery time. Please note that this is beyond our control.

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Which countries do you ship to?
We ship to all countries. If for whatever reason we cannot ship to your location, our seller will contact you.

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Do you ship to P.O. Box Addresses?
No. Our shipping carrier does not ship to P.O. Box addresses.

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